Role and Key Responsibilities

A. Provision of Counselling Services to Students

• Provide individual and group counselling sessions to support students' mental health and overall well-being.

• Maintain a confidential, supportive, and non-judgmental environment for students seeking help.
• Assess student concerns and offer appropriate emotional support and guidance.
• Keep accurate, up-to-date, and confidential case notes in accordance with professional standards.
• Provide relevant information and resources tailored to individual student needs.
• Refer students to appropriate internal or external services when necessary.

B. Development and Delivery of Mental Health Education & Training

• Design and conduct workshops, seminars, and psychoeducational programs to promote mental health awareness and resilience among students.
• Support students in building life skills, stress management, and emotional coping strategies.

C. Crisis Intervention and Risk Management

• Identify at-risk students (e.g., those exhibiting behavioural concerns, self-harm tendencies, suicidal ideation, or posing risk to others) and intervene appropriately.
• Assist in crisis intervention and emergency response efforts in collaboration with relevant university departments.

D. Student Support and Outreach

• Address and respond to student issues through consultation, follow-up, and provision of relevant support resources.
• Contribute to a campus-wide culture of mental health awareness through outreach initiatives and campaigns.

Requirements / Qualifications

• Minimum of a Bachelor’s Degree in Counselling or a related field.
• Must be a Registered or Licensed Counsellor with Lembaga Kaunselor Malaysia.
• Excellent communication skills, both written and verbal, in English.
• Strong interpersonal skills, empathy, and a passion for student development.
• Ability to work independently and as part of a multidisciplinary team.
• Able to work outside of regular office hours when required, especially during emergency situations.

Interested candidates are encouraged to email their CV, along with copies of academic transcripts and supporting documents, to recruit_admin@xmu.edu.my.

We thank all applicants for their expressed interest. However, ONLY shortlisted applicants will be notified.